Returns & Refunds Policy
Damaged, defective, or misprinted books
If your book arrives damaged, misprinted, or defective, we'll replace it at no cost. Email cdb.holdings.group@gmail.com within 30 days of delivery with your order number and a photo of the problem.
Lost or late orders
If your order hasn't arrived within the expected time, email us with your order number and we'll help track it down or arrange a replacement.
Change of mind
Because each book is printed specifically for your order, we can't accept returns or give refunds if you change your mind.
eBooks
eBooks are delivered instantly and can't be returned or refunded once delivered. If you have trouble accessing your eBook, email us and we'll fix it.
Gift Shop items
If a Gift Shop item arrives damaged or isn't what you ordered, email us within 30 days of delivery with your order number and a photo, and we'll make it right.
Wrong address
Please double-check your shipping address at checkout. We can't replace orders shipped to an incorrect address entered at checkout.